Authenticity & Quality

At AeluxBeauty, we are committed to bringing you authentic Korean skincare that delivers real results. Our Korean Ginseng Gold Polypeptide Anti-Ageing Serum is formulated with carefully selected ingredients known for their effectiveness:

🌿 Korean Ginseng Extract – a time-honored ingredient that revitalizes and nourishes the skin.
✨ 24K Gold Particles – promote a radiant, youthful glow.
💧 Polypeptides – support skin elasticity and reduce visible signs of aging.

Every product is dermatologically tested, safely packaged, and handled with strict hygiene standards to ensure quality and freshness. With AeluxBeauty, you can shop with confidence knowing your skincare is authentic, safe, and effective.

FAQS

Yes. At AeluxBeauty, we only offer genuine Korean skincare products. Every item is carefully checked, stored, and packaged with strict hygiene and safety standards to ensure you receive authentic and safe products every time you shop with us.

We work quickly to prepare and ship your order as soon as possible. Most orders are processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location. Once your order has shipped, you’ll receive tracking details to follow its journey.

Yes, you may cancel your order within 12 hours as long as it has not been shipped. Once dispatched, orders cannot be cancelled. To request cancellation, please email us at support@aeluxbeauty.com with your order number.

Due to the nature of skincare and cosmetic products, and for hygiene and safety reasons, we are unable to accept returns or exchanges once items have been delivered.

If your order arrives damaged or incorrect, please notify us within 48 hours with photos, and we’ll be happy to arrange a replacement or refund. Approved refunds are processed within 7–10 business days to your original payment method (COD refunds via bank transfer).

We do our best to ensure timely delivery. However, delays may sometimes occur due to courier logistics, weather conditions, or events beyond our control. We appreciate your patience and understanding in such cases.